T S Narayanasami is Chairman and Managing Director of Bank of India. He was born on May 18th 1949. A Bachelor of Science from Chennai, Shri Narayanasami’s career in Banking began when he joined Union Bank of India as a Probationary Officer in 1969. His thirty-one years of service at Union Bank of India saw him rise rapidly; he held key responsibilities in Branches, Regional and Zonal offices covering a vast geographical spread. He has the unique distinction of being promoted from Scale I directly to Scale III in recognition of his contribution to the bank’s growth. He headed many branches and was Regional and later Zonal Manager covering branches across Andhra Pradesh, Tamil Nadu, Karnataka and Kerala. He spearheaded initiatives in customer service and marketing and this led to the Bank creating a niche for itself in the areas where he served. His emphasis on customer service and maintaining healthy public relations culminated in business growth and enlargement of clientele. As General Manager he headed the Bank’s operations at Delhi. Known for his penchant for operations, his entire career at Union Bank of India was spent in the field where he could gauge the market pulse and take pro active, result oriented measures to garner market share. Shri Narayanasami has painstakingly taken several initiatives to expand customer reach through varied strategies. His hands-on experience and deep insight into banking matters facilitated balanced decision making.