The Pixel 2 XL is often regarded as one of the best Android devices in the market right now. Google’s latest offering comes with top of the line features and sports Android 8 out of the box. But reviewers of this device have noted some worrying issues with its screen. Apart from the widely reported muddy colours and grainy textures viewed under low-light, the device now has a new problem: screen burn-in.
First reported by Android Central’s Alex Dobie, the issue seems to be present on quite a few devices. Look closely at the image below. When you stare at the screen with a gray background, you’ll see faint outlines of the phone’s navigation buttons towards the bottom.
That's some pretty wild OLED burn-in on the Pixel 2 XL after maybe 7 days of full-time use pic.twitter.com/EPJTs6D0Kg
— Alex Dobie (@alexdobie) October 22, 2017
According to the Verge, screen burn-in is not an uncommon issue, but it is of concern when if it shows up within a week of usage. There is also another possible cause: screen retention. The latter is not as permanent. ‘Ghosting’ goes away but burn-in might not.
“Screen burn-in happens when a portion of the display has the same imagery long enough to cause a ghost image of it to hang around after you change the screen to display something else. It's usually most noticeable in the notification shade or status bar (the clock is notorious for ‘burning in’) but it can also happen with navigation buttons or even home screen icons. It's usually an issue with OLED panels and usually takes a good few months before it starts to show up,” according to the Android Central.
As for screen retention, it is a similar occurrence where a part of the screen stays barely visible even after you’ve moved away and have something else on the screen. It can happen with any image that has been on your screen for a long time and is usually associated with LCD panels.
If the Pixel 2 XL is indeed suffering from screen burn-ins, it is a big problem. OLED screens tend to exhibit burn-in over several months or even years not days. Following inquiries, Google replied to several websites on the issue.
“The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide color gamut, and high contrast ratio for natural and beautiful colors and renderings. We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report.”
If you have plans to grab the Pixel 2 XL, we’d suggest holding on for a while until a fix is available. As of now, a screen burn-in within such a short time span is a deal-breaker.