When it comes to football, there is no other state that can compete with Kolkata. It is the hub of all crazy football fans and the sport is celebrated as a religion. But on Tuesday, football fans in the city were left disappointed after they failed to buy tickets online for the FIFA Under-17 World Cup semi-final match between Brazil and England, which will be played at Vivekananda Yuba Bharati Krirangan on Wednesday. This was due to some technical glitch on their official FIFA website, they said.
FIFA had earlier announced that the semi-final match has been shifted to Kolkata as the pitch condition was poor and beyond repair at Guwahati where the match was originally supposed to take place. Within an hour of the announcement, demand for tickets in Kolkata skyrocketed with an online queue of more than a lakh.
Whenever someone tried to log in, the website said, “You are in an online queue for the FIFA U-17 World Cup India 2017 tickets. Once it is your turn, you will have 10 minutes to enter the website.”
“My number at the online queue was 32,400. After waiting for almost two hours, I finally managed to enter the website for 10 minutes. However, the site crashed and I could not place my orders. Later, I again tried and my number was at 66,000. This time the site crashed at the payment options page,” first-year BSc student of Sarsuna College, Archan Mukherjee told The Indian Express.
Things turned worse when fans tried to purchase tickets but the website did not show any confirmation for tickets even when money was deducted from their bank accounts. Fans who came to the stadium to buy tickets after trying their luck to purchase the tickets online failed, did not have a good time either. They left with disappointment as the counters displayed notices, informing the fans that no tickets will be sold offline.